Privacy Policy

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Mailing address and location information
• Payment and billing information
• Government-issued identification (for verification purposes)
• Profile information and preferences
• Communications with landlords or other users

1.2 Property Information

If you list a property on our platform, we collect:

• Property address and details
• Photos and descriptions
• Rental pricing and availability
• Lease terms and conditions

1.3 Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, search queries)
• Location data (with your permission)
• Cookies and similar tracking technologies

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To facilitate communication between tenants and landlords
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To detect, prevent, and address fraud and security issues
• To comply with legal obligations and enforce our terms
• To personalize your experience and provide relevant content
• To send promotional communications (with your consent)

3.1 With Other Users

When you list a property or inquire about a rental, certain information (such as your name and contact details) may be shared with other users as necessary to facilitate the transaction.

3.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Cloud storage providers
• Email and communication services
• Analytics and data analysis providers
• Customer support services

3.3 For Legal Reasons

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: You can request a copy of your personal data
• Correction: You can update or correct your information
• Deletion: You can request deletion of your account and data
• Opt-out: You can unsubscribe from marketing communications
• Data Portability: You can request your data in a portable format
• Restriction: You can request limitation of processing

To exercise these rights, please contact us at privacy@rentfy.ca

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our services
• Improve our platform performance
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@rentfy.ca Phone: (604) 555-0100 Address: 123 Main Street, Vancouver, BC V6B 1A1, Canada